7sbet | Privacy Policy and How We Protect Your Data

1Introduction

7sbet (operated by bundles.im) is the trusted betting platform for millions of players across Bangladesh. We believe the foundation of a secure gaming experience is respect for your privacy — which is why our Privacy Policy is built on complete transparency, with nothing hidden.

This policy explains what data 7sbet collects, why, where it is stored, and what rights you have. We never sell your personal data to third parties or share it with advertising companies.

This Privacy Policy was last updated in January 2026. If any changes are made in the future, you will be notified at your registered email address and the update will be clearly noted on this page.

2What Information We Collect

7sbet only collects information that is necessary for delivering our services, maintaining security, and meeting legal obligations. We never collect data we don't need.

Data Type	Example	Reason for Collection
Identity Information	Name, date of birth, national ID number	To complete age verification and KYC
Contact Information	Mobile number, email address	For account verification and support communications
Financial Information	BKash/Nagad number, transaction history	For payment processing and anti-money laundering compliance.
Technical Information	IP address, device information, browser	Security & Fraud Prevention
Gaming Data	Betting history, game preferences	For Responsible Gaming monitoring and service improvement
Cookie Data	Session data, preferences	To Improve Your Experience

Please Note: If you voluntarily reach out to customer support, we may retain records of that interaction to help us improve our service quality.

3How We Use Your Information

Collected data is used only for its stated purpose. 7sbet never uses your information for unauthorized activities.

To create, manage, and secure your account.
To process deposits, withdrawals, and other financial transactions.
To complete age verification and the KYC (Know Your Customer) process.
To identify suspicious activity and prevent money laundering and fraud.
To prevent problem gambling under our Responsible Gaming policy.
To provide customer support services.
To send you relevant offers and promotions based on your preferences (you can turn this off at any time).
To analyze and improve the quality of our platform and services.
To meet legal and regulatory obligations.

We never use your data for profiling or automated decision-making that could work against your interests.

4How Long We Retain Your Data

7sbet only retains your data for as long as necessary. All information is kept for the duration your account remains active.

Account Information: For a minimum of 5 years after account closure (as required by law).
Financial Transaction Records: Up to 7 years (in accordance with international financial regulations).
Customer Support Records: 3 years from the date of resolution.
Cookie Data: Session cookies — deleted when the browser is closed; persistent cookies — up to 12 months.
KYC Documents: 5 years after verification.

Once the retention period expires, data is securely deleted or anonymized.

5Who Your Information Is Shared With

7sbet never sells your personal data. Only limited information is shared in the circumstances outlined below.

Payment Providers: bKash, Nagad, and other payment gateways — only the information necessary to process your transactions.
Identity Verification Services: Accredited third-party verification services for the KYC process.
Legal Authorities: When required by a court order or a valid request from a regulatory authority.
Anti-Fraud Organization: With industry-recognized bodies for anti-money laundering and fraud prevention.
Technology Infrastructure: Cloud server and cybersecurity providers — for service operations only.

Keep in Mind: All third parties listed above are contractually bound to uphold our privacy standards. They are not permitted to use your information for their own purposes.

6Cookie Policy

7sbet uses cookies to enhance your experience, manage sessions, and analyze platform performance. Cookies are small text files stored in your browser.

Essential Cookies: For login sessions and security. The platform cannot function without these.
Functionality Cookies: To remember your language preferences and settings.
Analytics Cookies: Used to understand which pages are visited most — fully anonymous.
Security Cookies: To detect and identify fraudulent activity.

You can manage cookies through your browser settings. Note that disabling essential cookies may limit certain platform features. We do not use any third-party advertising cookies.

Tip: Clear your browser cookies regularly, and always log out of 7sbet after using a shared or public computer.

7Your Rights

7sbet takes your data rights seriously. You may exercise any of the following rights at any time.

Right to Know: You can request to see what information we hold about you.
Right to Rectification: You can request corrections to any inaccurate or incomplete information.
Right to Erasure: You may request deletion of your data under certain circumstances (complete removal may not always be possible where legal obligations apply).
Right to Restriction: You can request that your data be used only for specific, limited purposes.
Right to Portability: You may request an export of your data in a standard format (CSV/JSON).
Right to Object: You may object to the processing of your data for specific purposes.
Right to Opt Out of Marketing: You can opt out of marketing emails or SMS at any time.

To exercise these rights support@7sbet.im Email us at. We typically respond within 30 business days.

8Minor Protection

7sbet is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

Date of birth is verified at the time of registration.
If there is any doubt, users will be asked to verify their age with a government-issued ID.
If a minor's account is discovered, it is immediately suspended and all associated data is deleted.

For Parents: If your child has accidentally created a 7sbet account, contact us immediately and we'll take swift action.

9Security Measures

7sbet uses industry-leading, state-of-the-art technology to keep your data secure.

256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
AES-256 Storage Encryption: All data stored in our database is kept in an encrypted state.
Two-Factor Authentication (2FA): An extra layer of security at login.
Firewall & DDoS Protection: Advanced cybersecurity protection at the server level.
Regular Security Audits: Regular security audits conducted by independent third-party experts.
Staff Training: All staff follow strict policies when handling customer data.

That said, no one can guarantee 100% security on the internet. Stay vigilant — use a strong password and never share it with anyone.

Security Tip: If you notice any unusual activity on your account, change your password immediately and notify our support team.

10Contact & Complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please reach out to our dedicated Privacy Team.

Email: support@7sbet.im
Subject: Use the subject line "Privacy Request" in your email for a faster response.
Response Time: Typically within 30 business days.
Live Support: Chat with us directly via the platform's live chat.

Before contacting us, please review this Privacy Policy and Terms & Conditions Read it carefully — you'll find answers to many of your questions there.

About Updates: If any significant changes are made to this Privacy Policy, notice will be provided via your registered email and on the platform. Please check this page regularly.

7sbet Privacy Policy — How Your Data Stays Protected